oral communication is effective

When is your oral communication is effective? Ans. ·         Candidness ·         Clarity ·         Completeness ·         Conciseness (kiss) ·         Concertina ·         Correctness ·         Courtesy  These act as principles for choosing the form (style) and content (matter) of oral communication. Oral communication should provide a platform for fair and candid exchange of ideas. Oral communication, which is face-to-face communication with others, has its own benefits. When people communicate orally, they are able to interact; they can ask questions and even test their understanding of the message. In addition, people can also relate and comprehend the non-verbal, which serves far more than words. By observing facial expressions, eye contact, tone of voice, gestures, postures, etc., one can understand the message better. The only shortcoming of oral communication is that more often than not it is spontaneous and if one communicates incorrectly, the message will not get understood. It is primarily due to this reason, one need to develop effective oral communication skills as a message; if not understood at appropriate time, can lead to disaster

Merits Of The Grapevine Phenomenon

What Are Merits Of The Grapevine Phenomenon?

Speedy transmission:

Feedback value:

satisfaction Psychological

(a)  Speedy transmission: It transmits information very speedily. A rumour spreads like wild fire.

(b) Feedback value: The managers or top bosses of an organisation get the feedback regarding their policies, decisions, memos etc.

(c)   Support to other channels: It is a supplementary or parallel channel of communication.

(d)  Psychological satisfaction: It gives immense psychological satisfaction to the workers and strengthens their solidarity.

Types of grapevine Chains

What are different  types of grapevine  Chains

Specialists in this field have identified four types of grapevine chains

           A. Single Strand Chain :

           B. Gossip Chain

           C. Probability Chain

           D. Cluster Chain

            A.Single Strand Chain : In this type of chain, ‘A’ tells something to ‘B’ who tells it to ‘C’ and so on. This type of chain is the least accurate in passing on the information or message.

B.Gossip Chain : In it, a person seeks out and tells everyone the information he has obtained. This chain is often used when information or a message regarding a ‘not-on-job’ nature is being conveyed.

 C.Probability Chain : In it, individuals are indifferent to the persons to whom they are passing some information. This chain is found when the information is somewhat interesting but not really significant.

D .Cluster Chain : In this type of chain, ‘A’ tells something to a few selected individuals and then some of these individuals inform a few other selected individuals.

It has been found out that the cluster chain is the dominant grapevine pattern in an organisation. Generally only a few individuals, called ‘Liaison individuals’ pass on the information they have obtained and then they are likely to share it with the people they trust. Most informal communication flows through this chain

the advantages of a formal communication

The advantages of a formal communication 

Formal Communication: A formal communication flows along prescribed channels which all organizational members desirous of communicating with one another are obliged to follow.

Every organisation has a built-in hierarchical system that can be compared to a pyramid. It can, therefore, be understood that communication normally flows from top- downwards. But it is not always so. Communication in an organisation is multidimensional or multidirectional.

ADVANTAGES OF FORMAL COMMUNIACATION:

1.                Written

2.                Reach everywhere

3.                Information filtered

4.                Generally acceptable by all

5.                High level

6.                Transparent. 

importance of communication of an Organization.

the factors which are responsible for the growing importance of communication of an Organization.

1.Locations of organization:

Most of the organizations are growing larger and larger in size. The people working in these organizations may be spread over different states of a country or over different countries. Keeping in touch, sending directions across and getting feedback is possible only when line of communication is same.

2. Trade unions : Over the last so many decades trade unions have been growing strong. No management can be successful without taking the trade unions into confidence

3. Culture. It is inherited to the organization, being consistently practiced.

4. Human relations: Workers in an organization are not like machines. They have their own hopes and aspirations. Management has to recognise them.

                          

5. Public relations : Every organisation has a social responsibility, towards customers, government, suppliers and the public at large.

                          

6 Behavioural  science : Modern management is deeply influenced by psychology, sociology, transactional analysis etc. And these all are concept of communication.  

7.Technological : The world is changing very fast, owing to scientific and technological advancements. These advancements deeply affect not only methods of work but also the composition of groups. In such a situation proper communication between superiors and subordinates becomes very necessary. 

structure and infrastructure

The difference between structure and infrastructure.

Infrastructure refers to building ,roads, construction or any other physical facility. where as structure refers to organizational structure ,means reporting system. It refers to Hierarchy.

understand by intra communication

What  do you understand by intra communication

Intra communication refers to process of self-communication. It is well known fact that “you cant not communicate”. In fact an individual always talks to self both in  happy or sad mood  or even in  frustrated mood. many time these manthan or self expression leads to self confession or self acceptance.  And we know that self acceptance always gives solution. An individual come to know his strength and opportunity. Some time an individual does these without being aware of happening. Can you recall a situation when you had lost the chance and imagining that you have won the battle and people are congratulating for your success? look inside and think how many time you have gone to the world where every thing is possible? you are becoming every thing what you want. think about situation when you imagined that you knew every question you were asked in an interview. This  world is known “Utopia”. These all self talks  are nothing but intra communication.