What are the principles of inter-personal
communication?
Ans. Interpersonal communication is a little different from what we have
studied in the previous chapter. Here we need to work on our sensory acuity at
utmost level. we can not do interpersonal communication in the corporate level
or an individual level. So in order to be very productive we must
understand principle of interpersonal
communication.
1 Inescapable:
We can’t not communicate. The very attempt not to communicate communicates
somethingThrough not only words, but through tone of voice and through gesture,
posture, facial expression, etc., we constantly communicate to those around us
and through these channels, we constantly receive communication from others.
Remember that: people judge you by your behavior, not by your
intent.
2. Irreversible
A Russian proverb says,
“Once a word goes out of your mouth, you can never swallow it again.” You
cannot really take back something once it has been said. The effect will
inevitably remain.
3.Complicated:
Noform of communication is simple. Because of the number of
variables involved, even simple requests are extremely complex. .Actually we
don’t exchange ideas, BUT symbols that stand for ideas. This complicates
communication. Words (symbols) do not have inherent meaning; we simply use them
in certain ways, and no two people use the same word exactly alike.
Contextual: (PSYCHOLOGICAL)
In other words,
communication does not happen in isolation. There is psychological context,
which is who the communicators are and what they bring to the interaction. Their
(NDP VALUE)NEEDS, DESIRES,PERSONALITY, VALUES, etc., all form the
psychological context.
Cultural context (EYE CONTENT)
includes all the learned behaviours and rules that affect the
interaction. If you come from a culture (foreign or within your own country)
where it is considered rude to make long, direct eye contact, you will out of
politeness avoid eye contact. If the other person comes from a culture where
long, direct eye contact signals trustworthiness, then we have in the cultural
context a basis for misunderstanding.
Situational context (MEETING ON HOLYDAY TRIP.)
deals with the “psycho-social-where” one is communicating. For
example, an interaction that takes place in a classroom will be very different
from one that takes place in a Board room.
Relational context,
Which concerns reactions to each other.
Environmental context
deals with the “physical -where” one is communicating. Furniture,
location, noise level, temperature, season, time of day, all are examples of
factors in the environmental context.
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