Speak Silver and Deliver Gold

              In the present situation just customers’ satisfaction alone will not work. Like Dronacharya used to teach both Pandavas and Kauravas, but he was mostly delighted
 with Arjuna although everybody else was also satisfying in their own respective areas. He was delighted with Arjuna the most. Once you believe in delivering diamond, you are a
diamond. On a particular day if you work with sincerity you feel different, you feel   differently in your energy levels also, you look different, and your internal world
goes on top of the world. You remain composed while you deliver and create the value for valuable customers. Try to know what makes a difference to the customers.What makes them excited.

Eastman had saved 300 dollars. He wanted to go for a vacation. One of his friends asked him to take a camera. He bought the camera, but then he understood why a camera was a luxury for the rich. He cancelled his vacation. He started developing his knowledge of photography for the development of cameras and reducing the process for developing the film. He read all the books
on photography and in 1892 founded Eastman Kodak. Today, Kodak has the punch line, “We preserve beautiful memories” and he simplified the function of camera to the extent that even a child could take pictures just by clicking and become a photographer. Whenever we commit ourselves to something, we actually need to understand it in its true meaning.